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Transforming Airport Staff Commute with Zoyride’s Employee Transport Management Solution

· 2 min read

A major international airport in India with hundreds of employees faced growing challenges in managing daily employee transport. With multiple employee stay locations across the city and operational complexities in route planning, bookings, and driver coordination, the need for a smart and scalable transport management system became critical.

Smart Transport Coordination for Airport Events

The Challenge

The airport's administrative team was managing employee shuttles manually—creating inefficiencies, limited visibility, and a poor commute experience. Key pain points included:

  • No way to monitor route occupancy or shuttle availability
  • Lack of real-time tracking for employees and admin
  • Manual tracking of employee bookings, cancellations, and no-shows
  • No centralized system for managing shuttle drivers and route changes

The Zoyride Solution

We deployed a white-labeled Employee Transport Management System, tailored for the airport’s operations. Our SaaS-based platform included:

  • Route Planning & Optimization: Admins could easily create and manage shuttle routes, pickup/drop-off points, and vehicle assignments.
  • Employee Booking Portal: Staff could check shuttle availability, book rides in advance, and track their assigned vehicle in real-time via a mobile app.
  • Admin Dashboard: Real-time insights on seat occupancy, trip logs, and no-shows helped streamline oversight and resource planning.
  • Driver App: Shuttle drivers received assigned trips and optimized routes directly in their app, enhancing punctuality and reducing confusion.
  • Custom Branding: We provided white-labeled mobile apps and portals that carried the airport’s branding, delivering a fully tailored experience.
  • Reports & Analytics: Detailed attendance and operational reports made auditing and performance tracking seamless.

Zoyride Employee Transport System at Global Airports

The Results

With Zoyride’s AI-powered shuttle management software, the airport achieved:

  • 60% improvement in route utilization
  • Over 95% employee booking adoption
  • Complete digitization of trip logs and attendance
  • Significant reduction in manual coordination
  • Elevated employee satisfaction and transport reliability

Conclusion

Zoyride proved to be the perfect partner in delivering a scalable, cost-effective, and efficient employee shuttle solution. The deployment not only streamlined airport operations but also enhanced staff experience—showcasing how intelligent transportation software can solve real-world mobility challenges.