Booking

Introduction

In Zoyride, a Booking means a trip or transport request created for a passenger, retail customer, client, or company employee. A booking contains all important trip details such as trip type, passenger information, pickup and drop locations, travel time, vehicle, driver, rates, charges, supplier cost, documents, and dispatch details.

The Booking module is used to create, manage, update, and track different types of trips, including Local, Rental, Transfer, Outstation, Shuttle, Adhoc, Home Commute, Daily Commute, Lease, and other transport services. It helps administrators manage the complete booking flow from trip creation to vehicle assignment, fare selection, dispatch updates, document upload, and final duty closure.

This module acts as the main operational area where admins can handle passenger trips, assign vehicles and drivers, apply client or retail rates, add supplier charges, upload booking documents, and close completed duties after verifying odometer, distance, duration, and trip summary details.

Booking List

Step 1: Open Booking Module

Go to Menu > Booking.

The booking list will open.

The list shows:

Trip No.
Ref. No.
Package Name
Invoice No.
Invoice Date
Trip Type
Tags
DutySlip #
Client
Client Company
Action

Step 2: Filter Bookings

Use the filters at the top to search bookings.

Available filters:

Status
Trip Date
General Filter
Created At sorting

Click the search icon to apply the filter.

Step 3: Open Booking Actions

In the Action column, admin can:

Click the three-dot icon for more actions
Click the edit or pencil icon to open or update the booking

Add New Booking

Step 1: Click Add Button

Click the + button from the top-right side.
The Add Booking form will open.

Step 2: Select Trip Type

Select the required booking type from the dropdown.

Available options include:

Local
Rental
Shared
Transfer
Self Drive
Outstation
Shuttle
Adhoc
Home Commute
Daily Commute
Lease

Step 3: Select Retail or Client Booking

If the booking is for a retail customer, enable:

For Retail

If the booking is for a client or company, keep it unchecked and select:

Serving Company
Client
Client Company

Optional fields:

Duty Slip No.
Reference No.

Add Passenger Details

Step 4: Select Booker

In the Passengers section, select the booker or passenger.

Fill passenger details such as:

Booker
Total Pax
Pickup Time
Pickup Country
Pickup City
Pickup Address
Drop Time
Drop Country
Drop City
Drop Address

Use the + icon if more passengers or stops need to be added.

Dispatch Details

Step 5: Add Dispatch Information

In the Dispatch section, trip start and trip end details are shown.

Admin can enter:

Start Odometer
End Odometer

If garage movement is required, click + Garage.

Assign Vehicle and Driver

Step 6: Select Vehicle Assignment Type

In the Assign Vehicle section, choose the assignment type:

Own
Adhoc
Supplier

Step 7: Assign Vehicle

Select the required vehicle from the Assign Vehicle dropdown.

Step 8: Assign Driver

Select the driver from the Driver or Select Employee dropdown.

Optional:

Enable Trip Start OTP Required if OTP is required before trip start
Add Flight No. if applicable
Add Attendant if required

Add Client Charges

Step 9: Select Rate Type

In the Client Charges section, choose:

Standard Rate
Custom Rate

For standard pricing, click the rate selection or search option.

Step 10: Select Rate Vehicle

The Rate Vehicle popup will open.

Search or filter by:

Rate name or type
Rate Type
Requested Vehicle

Select the required rate or vehicle from the list.

The rate includes fare details such as:

Base Fare
Distance Fare
Time Fare
Driver Allowance
Night Charge
Garage Fare
Parking Fare

Step 11: Add Extra Charges or Discount

If required, add:

Charge Type
Unit Cost
No. of Units
Discount
Tax

The system will calculate:

Sub Total
Total Deduction
Taxable Amount
Total Taxes
Total

Add Supplier Charges

Step 12: Add Supplier Charges

If supplier cost is applicable, use the Supplier Charges section.

Click the + button and add supplier charge details.

Step 13: Add Booking Documents

After selecting the rate, scroll down to the Documents section.

Click on the document type dropdown and select the required document type.
Available document types:

Invoice
End Odometer
Start Odometer
ID Proof
Email
Duty Slip

Upload the file by using drag and drop or by choosing the file from your system.
Click the + button if you want to add more documents.

Save Booking

Step 13: Review Details

Before saving, verify:

Trip type
Retail or client details
Passenger details
Pickup and drop location
Vehicle and driver
Rate or charges
Supplier charges, if applicable

Step 14: Click Save

Click Save to create the booking.

After saving, the booking will appear in the Booking list.

Edit Booking

Step 1: Open Booking List

Go to the Booking module.

Step 2: Click Edit Icon

Find the required trip and click the edit or pencil icon.

Step 3: Update Booking Details

Update required details such as:

Passenger details
Pickup or drop time
Pickup or drop address
Vehicle
Driver
Rate
Charges
Supplier charges

Step 4: Save Changes

Click Save to update the booking.

Important Notes

Select the correct trip type before filling booking details.
Enable For Retail only for retail bookings.
For client bookings, select client and client company properly.
Vehicle and driver should be assigned before dispatch.
Use Standard Rate when the rate is already configured.
Use Custom Rate only when manual pricing is required.
Always verify charges before saving the booking.

Duty Close Process for Completed Booking

Purpose

Duty Close is used to verify and close a completed trip after checking dispatch details such as start odometer, end odometer, distance, duration, passenger details, and trip summary.

Step 1: Open Booking List

Go to Menu > Booking.

The booking list page will open.

Step 2: Filter Completed Booking

Use the filter section to find the completed booking.

You can filter by:

Status: Completed
Trip Date
Trip No.
Client
Other available filters

Click the search icon to apply the filter.

Step 3: Open Booking

Find the required trip from the list and click the edit or pencil icon from the Action column.

The Edit Booking screen will open.

Step 4: Check Dispatch Details

Go to the Dispatch section and verify or update the trip details.

Check or enter:

Garage
Start Odometer
End Odometer
Trip Start
Trip End
Distance
Garage Checkout
Garage Checkin, if applicable

Make sure the odometer and distance details are correct before closing the duty.

Step 5: Click Duty Close

After verifying dispatch details, click the Duty Close button at the bottom of the screen.

A Duty Close popup will appear.

Step 6: Review Duty Close Summary

In the popup, review the trip summary details such as:

Serving Company
Client Name
Client Company
Pickup Location
Drop Location
Start Time
End Time
Passenger Details
Duration
Start KM
End KM
Distance
Garage Pickup Distance
Garage Drop Distance

Step 7: Continue Editing or Confirm

After reviewing the details, choose one option:

Click Continue Editing if any trip detail needs correction
Click Confirm if all details are correct and the duty can be closed

Step 8: Duty Closed Successfully

Once confirmed, the duty will be closed for the completed booking.

Important Notes for Duty Close

Duty Close should be done only after the booking is completed.
Always verify start odometer and end odometer before confirming.
If any detail is incorrect, use Continue Editing and update the booking first.
Confirm duty close only after checking passenger, pickup or drop, duration, and distance details.